Refresh Reviews From Last Scrape
During the Profile Scrape process there may be an issue with the found reviews being automatically imported (e.g., WordPress API is disabled). This can be overcome by using the Profile "Refresh" option.
The “Refresh” option will become available when the Scrape Status has been in Processing (Pending) status for over 12 hours (default). The Scrape Status all the Last Scrape date, Review Count, and Average Rating will all be updated to reflect current information.
This default value of 12 hours can be changed from within the Reviews Settings (0 = immediate).